GigLovin Terms of Service
Effective Date: April 15, 2024

Welcome to GigLovin! By using our platform, you agree to these Terms of Service ("Terms"). Please read them carefully, as they form a legally binding agreement between you and GigLovin, a service operated and owned by Builder Hall Ltd., a company registered in Bangladesh.

1. Introduction
GigLovin is an online freelancing marketplace that connects freelancers ("Sellers") with clients ("Buyers"). These Terms govern your access to and use of the GigLovin platform, website, and services.

2. Account Registration
2.1 Eligibility: You must be at least 18 years old to register an account.
2.2 Account Information: You agree to provide accurate, complete, and current information and to update it when necessary.
2.3 Account Security: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use.

3. Use of GigLovin
3.1 Services: Sellers may list services ("gigs"), and buyers may browse and purchase them.
3.2 Contracts: A contract is formed directly between the buyer and the seller when a gig is purchased. GigLovin is not a party to this contract but facilitates the transaction and holds payment in escrow until completion.
3.3 Communication: All communications between users should be conducted through the GigLovin messaging system to ensure safety, transparency, and recordkeeping.

4. Payments
4.1 Service Fees: GigLovin charges a service fee per transaction. This will be transparently shown prior to order placement.
4.2 Payment Process: Buyers must pay in advance through our integrated third-party payment system.
4.3 Disbursement: Payments are released to sellers upon buyer approval or after a set time period if the buyer does not respond.

5. Dispute Resolution
5.1 Resolution Process: GigLovin offers a structured dispute resolution system. Both parties must cooperate and provide required information.
5.2 Binding Decision: Our decision in a dispute, based on the information presented, is final and binding.

6. User Conduct
6.1 Prohibited Activities: Users must not:
  • Post false, misleading, or fraudulent content.
  • Engage in illegal, threatening, or harassing behavior.
  • Violate applicable laws or platform rules.
  • Share offensive, abusive, or obscene material.

7. Intellectual Property
7.1 User Content: You retain ownership of your uploaded content. By posting it, you grant GigLovin a non-exclusive license to use, display, and share it within the platform.
7.2 Third-Party Content: You must not post content that infringes on others' copyrights, trademarks, or other intellectual property rights.

8. Account Termination
8.1 Termination by You: You may close your account by contacting us at [email protected].
8.2 Termination by Us: We may suspend or terminate your account for violations of these Terms or suspicious activity.
8.3 Consequences of Termination:
  • You may still withdraw your wallet balance.
  • You cannot place or receive new orders.
  • All active projects and gigs will be hidden.
  • You may complete any active or delivered orders.
  • Suspended users will remain unable to access order-related tools until account restoration.
  • Note: Identity verification refers to verification through legal documentation.

9. Limitation of Liability
9.1 No Warranty: The platform is provided "as-is" without warranties of any kind. GigLovin is not responsible for the quality or outcome of services rendered by freelancers.
9.2 Limitation: Our total liability is limited to the total fees you paid to GigLovin in the six months preceding the claim.

10. Changes to Terms
We may revise these Terms at any time. Updates will be posted with a new effective date. Continued use of the platform after changes implies acceptance.

11. Governing Law
These Terms are governed by the laws of Bangladesh. Any disputes shall be settled under the jurisdiction of the courts in Dhaka, Bangladesh.

12. Contact Us
For any questions or concerns about these Terms, please reach out to us at: [email protected]